I made 3 orders. One on the 31/08/18 and two on the 02/09/18. Still no delivery. Contacting HAUS is almost impossible and having contacted one of the MANUFACTURERs directly they stated that they only got the order from HAUS on the 13/09/18. !0 days after I placed the order and HAUS took my money. Ringing HAUS is pointless as you will never get through. Email is hit and miss. HAUS took full payment for all items in my order totalling £1819.00 on the 03/09/18. This is not a small amount and as others have said, they should not take this until the items are dispatched. I have since found out that they did not even place the order with the manufacturer until the 13/09/18. I have had an email from HAUS with a story about checking one of the items and that they are trying to consolidate the delivery into one delivery. HOWEVER, again after contacting one of the manufacturers directly (Listed under each product) they state that they deliver directly and not via HAUS. So are HAUS lying? So this leads me to believe that HAUS have serious processing and customer services issues after 1: finding out they do not place orders straight away. 2: The products may show as in stock but they are not and 3: They seem to be telling lies to their customers with made up stories to cover themselves. So, in conclusion, I have no idea what is happening with my order or my £1819.00 and can only hope the items get delivered. Next time, I will approach the manufacturers directly as at least they answer their emails and telephone. TO HAUS: Please contact me to sort this out ASAP.