Ben was v.helpful every step of the way, from our initial enquiry to the final delivery of our wedding rings to the door. Although we were ordering relatively "simple" wedding bands, Ben treated us as if we were ordering the most complex and detailed rings available - very thoughtful, patient and supportive. We loved the sample ring service and the decent metal sizing gauges that Ben sent out to us. Deposits were returned to us as soon as the samples were received. Would we use Wedding-Rings.co.uk again? Absolutely yes, but hopefully not for wedding rings again :)