Well I wanted a pair of silver Varca sandals, I have bought Varca before and they were the most comfortable sandals ever, so I sent for a pair from you! they did not say Varca but were spanish and of the same design, however they were stiff and uncomfortable! BUT when I ordered I noticed another style in the sale - a bit glittery for my taste but a real bargain at £12. I have kept them they are most comfortable. It was your service and aftersale return that earned the 5 stars. The silver sandals were nothing like as soft as previous Varca or the glittery ones that are actually lovely