On registering and making several inquiries before hand, asking questions about treatments, prices, products used, location etc., I decided to book an appointment for Botox and Lip Fillers at Wimpole Street Clinic London. I went for my appointment today 19th December booked on the 15th November when I paid for 1 treatment and made it clear that I definitely wanted 2 treatments on the day as I was travelling some way and wanted to make the most of the day I booked off work and the train ticket into London. I was informed that it would be fine and just to ask on the day when having my consultation; I did not show any concern as a friend who recommended The Harley Academy had been down a few weeks earlier with a friend and both had 2 treatments on the day. When I arrived I had to wait over 40 mins to be seen as my appointment was booked for 12.15 pm and didn't get called until gone 12.50 pm. During the consultation time I asked about having Botox and Lip Fillers and much to my disappointment was told quite clearly that only 1 Botox treatment was allowed. After my appointment I called and spoke to your bookings department explaining my disappointment etc but was told that nothing could be done about it as it was up to the discretion of the Consultant to make that decision. On returning home I was really upset and called the bookings department again to stress my disappointment with only having had the one Botox treatment and this time I was informed that the Consultant had informed them that in his professional opinion I was unsuitable for lip fillers! What a load of rubbish and extremely unprofessional as I've not had fillers in over a year, the Consultant was clearly trying to cover his backside as he knew I was not happy. You would now prefer I re book another appointment in the new year to have another treatment that have gone up from £100 per treatment to £120, the price I paid in November but now understand all treatments have increased to £160 or as your bookings department said to book with another clinic who was happy to do the lip filler procedure for me. Even more disappointing and unprofessional in my opinion!