AVOID AT ALL COSTS! I ordered a quadruple sleeper and 2 mattresses to go with it mid January to be delivered early February. After many delays with distribution it was finally going to be delivered on a Monday late March. As it was a school day I asked if it could be delivered outside school times to which I was told no problem they would let the delivery company know and I would be given a 3 hour time slot the day before. Saturday evening I receieved a message telling me the delivery would be 7am-10am (right at school time!). By this time neither Happy beds nor the delivery company were open until Monday so I had no chance to argue/ change this, luckily a friend of mine could do the school run for me. So all arrives on the Monday and I opened the first box of bed parts. As well as the overall quality being absolutely horrendous almost every single piece of wood was damaged! I called happy beds immediately and requested they come and pick everything back up for a full refund. They said they would only pick up and refund the bedframe not the mattresses as there was "nothing wrong with them" unless I paid them £120 to collect them - absolutely ridiculous! The majority of the staff on the phone were incredibly rude and unhelpful. Damaged bed was supposed to be picked up on Thursday 1st April between 8am-6pm. I stayed in all day with my 2 young children, our flat full of now 2 mattresses and 4 large boxes of wood, got to half 5 and no sign so called the company and was told that the driver ran out of legal driving hours and that I would have to wait until the following Tuesday before they would come to get it all! Tuesday came and I again waited and waited however this time I called non stop until the driver finally came at 4.30pm. By far the worst experience I have ever had with a company. Stay clear!