We had our 10 year olds party on Saturday 26th with Sherine as our entertainer. It was quite hectic as we had quite a bit planned, bouncy castle, animal experience etc. The birthday boy can be quite shy also but Sherine was amazing with him and all the kids, really energetic and engaging. They all got into it and had a wonderful time. My only niggle was that the traffic was bad so the bouncy castle arrived late. They were apologetic and the happy kinder team sorted it straight away so we can't fault the customer service. I'd definitely use them again. Thanks Happy kinder parties!