Awful customer service. My parcel was sent to a different address than the one I gave. The parcel was lost, and my interlocutor did not suggest any form of compensation. I had to suggest that she re-orders the items (unfortunately by the time she did it, one was sold out, so I had to go for a different size...) and when I received the new parcel, only one item had been packed. Unbelievably amateur.
4 years ago
Hanro - Official UK Store has a
4.6
average rating
from
755
reviews
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