had a problem with a boiler needing repairing. As it wasn't an urgent job I've tried to find a local plumber, but I've ended sending emails and calling up 3-4 diferent guys without ever hearing back from them. The experience I had with PGA Services was fortunatelly different. The call center was very efficient, they've sent out a plumber on the same next day, kept me posted with updates regarding the ordered parts, etc. Although quite expensive (the list price of the needed parts was ridiculous, especially for a cheap boiler), the job was done professional, quick and efficient. A pleasant experience after all, so I would recommend them without doubt. 2 weeks later I also got a fidelity card from them offering 10% off labour on next jobs across all available trades. A nice touch, I would say.