If there's a half star, I would click on that It's been a whole year that I hold my words not to complain by writing, unfortunately, the recent cases really need to be reflected/to let someone concern and never go for it 1/. Scam : First try to join the membership last March, cos there's nearby Halford for my MOT, after checking they called me saying front screen wipes needed to be changed, I pay extra to change, the point is that wipes' quality is awful and much worser than my old pairs, my husband back from the trip mentioned in fact he just changed a pair of expensive one just a month before my MOT check 2/. Poor Service : When I picked my car, the staff said everything was alright, but the "Service" light is on, I asked why is that, he simply replied " well we can't fix it, maybe you need to go back to Peoguet for fixing it, may I ask why I need to came here then? 3/. Cancellation of membership : It's been paying by autopay on my credit card, right after the 1st payment in March last year, I already requested for cancellation because of the above services, they said you CANNOT cancel it until 12mth later in April 2024, but then, right after the payment of this year, I called and tried live chat few times for requesting a cancellation also to make sure NO "auto renew"/"auto payment" , it's always coming back with the same sentence " our dedicated team would contact by email or call within 24-72hours" , NEVER ! Not even once after my 4th trying to cancel the membership, such time wasting and scam, cos if I cannot cancel it, that would definitely auto renew in 18th April by the reply " I would like to inform you that if a premium membership renews then it will be charged from the card which has been ended during the signing-up".... There's no direct phone or email or online unsubscribe for cancellation ? Am awaiting another round of the so called dedicated team now, cross finger