Anonymous
AVOID!!! Sold me a Carrera bike in Nov 21 that broke after a day. Repaired (incorrectly) and over 2 years I've had it back 3 times with the same fault. Found out last week that the issue causing this reoccurrence was obvious was never repaired. This issue was there from purchase and my son has been at risk the whole time he's been riding it. I have evidence that the fault was there from purchase and they've refused a refund because they can't see the image properly and it's 2 years later. Can't let him out on it now and have to buy a new one. Customer services siding with the store despite all my evidence. I will never use Halfords again.
7 months ago
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Halfords has a 2.6 average rating from 1,300 reviews

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