I pre-booked in advance a health check service for our bikes. When I arrived I was welcomed very nice and the gentleman Rob listened to my problem in a very professional manner. Without any further questions he asked me to leave my bicycle and he will call me later to pick it up. Turned around my check and repair same day and bike was ready to go, even though the shop is heaving with bikes. The team Levi, Rob and Mo are brilliant - helped me sort out a lot of my questions and bike’s issues. On top, you get advice how to maintain your bike the best way possible. I’ve been extremely satisfied with each service I booked starting with checking our new family’s bikes There is professional, knowledgeable and friendly staff. Outstanding customer service. If you want the best for your bicycle this is the place. I’m feeling very lucky to have this shop next to me. I couldn’t ask for more and I completely trust team expertise based on my experience of the last bike service checks. Highly recommend and definitely will come back.