My issue with Halfords started in January. I had an abs warning light and intermittent break light which was quickly diagnosed as being a faulty abs pump. Halfords also found a bad oil level sensor and the brake fluid needed replacing. They informed me these jobs would take 4 days so I agreed to have all the work which came to a total of £1129. After 4 days I called to check on my car, I was informed the part hadn’t arrived. From then on, I rang every couple of days to check on my car and was given excuses every time about why my car wasn’t finished. 3 WEEKS later, I took a taxi to collect my car because I was fed up of waiting and had spent A LOT of money on transport to and from work every day. I was informed that work had been done but they were waiting for another part, hence why all the warning lights were still on. Not only this, I now had no power steering and my windscreen wipers didn’t work! Took the car back the following week for the ‘part to be fitted’ but I picked it up later that day and they told me that they hadn’t had time to take it in. ( this actually happened twice) At this point it was getting ridiculous but I wasn’t EVER rude to anybody at Halfords, which I now regret since I feel this is the reason I was taken for such a mug. I then took the car back again and they fitted the ‘part’ and fixed the power steering, however the abs light was STILL on and the windscreen wipers still didn’t work. As my M.o.T was due while my car was there I spent another £30 putting it through and it failed on the abs which I thought was ridiculously cheeky of them! All in all this went on for 5 MONTHS (January to April) with no actual solution. (Ended up selling the car for parts so lost out on a ridiculous amount of money) there are far more issues I experienced including rude and very patronising customer service from the head office, who informed me they will not be taking my case further as they fitted a ‘free’ part for me which should have cost £200. I spent about £200 A WEEK for 5 MONTHS on borrowing and renting cars to get me to and from work whilst my car was sitting in Halfords. During this time I even travelled to a different branch and despite them being slightly more helpful, there was still no solution to my issue. I fee as though I have been completely scammed out of *probably in excess of* £3000. I wasn’t even offered a discount. I would advise against going to this company because all they seem to care about is how many people they can get in and out of the garage per day, it seemed to me they hadn’t a clue what they were talking about and took advantage of my little knowledge about cars.