My car went for a service and MOT service part of emac, my car failed mot with advisories which I got rectified and was happy at this piont, the problem arose after , the car was never serviced as I marked the parts all the liquid was not topped up no lubricant on battery terminals or hinges or doors, the only thing which was done was the reset on my car to say it was done unfortunately not, the assistant manager was who I dealt with who no longer works there, I went to another garage as there was vibration when breaking, the front discs were warped and pads where worn , halfords never picked up on this my numberplate light was out , not a mention on advisorie, I've made a complaint as I'm deeply concerned as what a waste of money and things not being found which would and should have, the centre manager Darren phoned me and I was initially happy but then it seemed I struggled to explain myself as I couldn't get a word in, and it felt like they were starting to protect themselves rather than let's get this sorted, and I felt a disbelief of him on me, I'm not after a refund only the work too be done, I had to end the call saying I wish to speak to regional manager and I'm going to end this call, I've always trusted halfords previously other branches but unfortunately it closed so I used the swansea branch as I was always happy before, I won't ever use them again nor recommend, I really wish I stayed with my car to watch them, I did mark the parts though which wasn't changed so I knew they hadn't, I cleaned the engine before it went there not a fingerprint after the service, , I've removed some oil myself and its black sludge but the manager on the phone Darren was saying we'll we drain via the sump not syphon it from under bonnet, that's fine but the piont is they never done anything, I hope people look at this and consider where they go, a total utter disgrace and I'm horrified they can let this happen,