I received a request for a review yesterday & responded giving HAB five Stars for perfect service I received the current request today for the same thing I give them one Star in the hope that HAB will change their procedures with the Reviewing Agency so as not to waste my time. It appears that most of the other poor Reviews have been because the Review request has been received before the goods. This is annoying. HAB, just stop it happening.
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Posted 2 years ago
Hi William, actually the first review is for the service, the second follow up review is a product review. The request for a review is not compulsory and is designed to help others decide that we are a good company to deal with and that we supply good quality products. You can just ignore the review request if you like without giving us a 1 star review?? I am really very sorry that our reviews procedure has annoyed you so intensely that you felt compelled to give us a 1 star review. From where I am sitting it does seem a rather extreme thing for you to do to make a point.... perhaps an email with your viewpoint might have been more measured and appropriate....but.... you can review us however you choose to do so. Anyway, apart from that we are pleased you are impressed with our service otherwise. Regards, Paul
Posted 2 years ago
HAB Hearing is rated 4.91 based on 4,720 reviews

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