I can’t recommend HAB Hearing more highly. This is a modern, professional and very friendly service. A couple of years ago I found them through e-Bay when I was looking for a TV transmitter to use with my NHS hearing aids. I e-mailed an enquiry and immediately received a reply from Paul, the company CEO. He gave me advice about the model that I needed. Because I don’t live too far away from their HQ I found myself, that same afternoon, in HAB’s impressive office being served by the man himself. A couple of years later the transmitter developed a fault and was immediately repaired under warranty, again thanks to Paul. Because of Covid and difficulties seeing an NHS audiologist I recently decided to turn again to HAB and have purchased Phonak Paradise 90 hearing aids. The service has been fantastic. It was Covid safe and it has been a pleasure once again being served by Paul and his friendly audiologist, Helen. I am delighted with the new aids; they’ve made such a difference to my hearing. The test and fitting was diligently carried out by Helen who clearly explained how to use and look after them. She paired them to my mobile and now I can control them remotely in different environments. Because of Covid I haven’t however been able to test the system out in a restaurant environment. Listening to music and phone calls through my mobile has produced exceptionally clear audio. I can now understand what Bob Dylan and Van Morrison were mumbling about all those years. Paul had suggested that I might want to use the use the Phonak TV Connector. He was right, for me, the TV audio isn’t as clear as the audio from my mobile. I look forward to buying this Bluetooth transmitter which will give me the same sound quality that I am receiving from my mobile. If you are buying these aids for use with an Android mobile make sure that you have at least Android version 7. My old smartphone was running on Android 6 and refused to download the Phonak software. To get over this problem I bought a very reasonably priced Samsung Galaxy A12. This runs on Android 10 and has allowed me to upgrade to 11, the most recent version. My new aids are smaller and lighter than the NHS aids I previously wore. They are so light that it’s easy to forget that I’m wearing them. The 5 year warranty is reassuring. It is also useful to know that Helen can make any tweaks to my aids remotely. Communication between me and this company has been fantastic. Thank you all for making life a more comfortable experience.