Bought Rotary watch from HSamuels and as it fell apart so I took to HSamuels Chorley Lancashire for a refund,apparentley only the moving parts are under guarantee(watch about 8 months old and worn about 10 times)and a refusal of refund even though it is a faulty watch that also doent work due to the face of the watch falling on floor,I walked out in the end and told them to keep the watch,,,staff attitude are none too great either. Lost my business for ever needless to say which is HSamuels shooting themselves in the foot as I`m always buying watches. Yet good riddance.,,,,,,trust pilot needs a minus star option for companies like this.