Online booking process is efficient. Chap turned up late, spent 4.5 hours doing a job that normally takes me 2 hours with a ladder. Left debris in the gutters (3 of the photos are of gutters that I can photograph from a window) and 3 large rubble sacks of debris on the drive for me to dispose of. The website and invoice clearly state that payment can be by cash so, as I wasn't going to be there on the day, I made a special trip to the ATM and left the correct money with my wife to hand over.... he wouldn't take the cash so I had to make a bank transfer later that day. Flashy van and uniform but poor service...... we won't be using GutterPro again!