Generally the oak I recieved was very good but unfortunately let down by several issues. Firstly the order was late but at no point did anyone contact me it would be late. No response to my email chasing the order. When I rang to chase the order I was dealt with politely but on both occasions given delivery dates that were wrong. When the order finally arrived, I found a large unsightly knott on the face of one of the skirting boards, machining damage to the bullnose on the end of the window boards, and handling damage to the bullnose of a window board. At this price I would expect all the oak to be usable. Without the damage I would consider the oak as very good quality. Hence only 3 stars