Sadly delivery let them down. Scheduled for a delivery Friday between 9am and 5pm. Waited in all day. No delivery. Called at 5pm no answer. Saturday morning as we are about to go out the lorry arrives. The driver explains there was problem at the depot and they should have called us. Very disappointing to have not been informed of these changes. We are very pleased with the dog grooming bath ordered. It was well packed and although not used yet appears to be good quality. Such a shame their customer service side is so poor. Unlikely to use the company again now