I love this company, never had any issues the 4 times I have ordered from them. To the shoe!! Lady Trident, I’m just on my second pair, having worn the first pair out over many miles and rocks and hills. These shoes fit me straight from the box, I do have wide feet. They are super comfy, super waterproof and super grippy. I actually prefer these over boots. Performance wise, well straight out of the box I took on Mount Olympus highest summit, Mytikas at 2918M. This was a 3 day 30KM trek, through forests, dry riverbeds and scree, with a 200m vertical rock climb to the summit, in extreme heat, I threw practically everything at these shoes and they were excellent, no hotspots, no rubs and no blisters. An outstanding shoe!! Thank you Grisport