If I could give Zero stars I would. The Newcastle location are deceptive shysters. The original $303 fee for 14 days, exploded by $550 in ‘their mandatory insurance’. Regardless if you have your own like other companies have. They then totally confused me and made a new booking. $800 for the new one plus the original $300, which they did not refund. When I was unsatisfied after 1 day and returned the 14 day rental they charged me $1100 for ONE DAY!! Even after calling their HQ and writing they declined a Conan sense compromise for the one day and kept all of the $1100. Unscrupulous, unethical thieves. STAY AWAY. MD Pearson.