The website gave me one timeframe for delivery, and then later I got another email saying a different, but slightly overlapping timescale. It arrived in the overlap. They needed to leave the parcels as no one was at home at the time. The boxes got wet in the rain, but the instructions etc were well wrapped and didn't get ruined. Sadly my housemate did get the deliverers to leave the glass flat rather than upright as per the instructions, but frankly the only pane of glass to be broken was the pane that the love window replaced anyway. We were lucky. The instructions were generally clear, although a few times we found ourselves googling and checking youtube for extra help to make sense of them. We put our greenhouse up over a few days, but it could have been done quicker. We've had plants in for a few weeks and they're growing well. We've had some strong winds and the frame and toughened glass has stop up well to it. It looks like it should serve well for years to come.