I truly wish I could give minus 1 star because this company might actually be the worst company in the UK to deal with. Horrendous, abysmal, extremely useless customer service. Their staff are incompetent, their billing is incomprehensible, even inexplicable by their own representatives. My sincere advice is keep away from them, unless of course you are a committed stress junkie because this company may possibly be your worst nightmare. They may bring about a fiscal crisis in your life. Certainly capable of bringing about an apoplectic eruption that may possibly damage not only your health but also your closest relationships as well as bringing about a financial crisis. Just ask my wife! Last month I had to buy her flowers, this month it cost me dinner. I have been warned that the next eruption costs me a spa break. After months of trying to resolve my account I am still no nearer to settling this account. I am desperate to regain my equilibrium and ditch these atrocious shysters, whose bills jump up and down by thousands of pounds. Honestly, their bills go up and down like an elevator from month to month and their representatives can't explain this incredible phenomenon.