After Initial contact to ask for a quote, the team were with me within a few days, talked me through the options and some samples and we're extremely helpful including sending over some follow up materials. The fitting team arrived last week and managed to fit everything by early afternoon including removing some old paving that was no longer required. All the fitting team were really pleasant and talked me through various stages of the installation as well as being really friendly and giving me some advice to look after it with a dog in the house. Would recommend this company to anyone thinking about making the switch and the whole process was nice and simple and I am thrilled with the result.