I have really liked the look of the wallpapers of Graham and Brown and order three different types. With all the wallpapers I had a lot of trouble with the paper shrinking after installation and thus visible gaps between the stripes - and this even though we have sized the walls and the paper was installed by professionals. The worst then happened with the origin ground wallpaper - it had a very obvious change in colour and shade within one roll - so we had a very poor overall wall apperance. At first the customer service reacted fast and friendly and offered replacement. After that it took almost a month for the replacement to be sent - in the meantime we could not finish the room. The replacement paper was stopped at the customs and later the package was lost by UPS. After that the customer service stopped reacting, did not sent other replacement, nor did they reimburse the amount. I have wrote about 10 E-Mails and no reply at all whatsoever. After now 3,5 months I am passing the case to my lawyer. Do not recommend buying at graham and brown despite the great designs and attractive prices - the quality doesn't hold up to it!