Really poor care for the customers. Sadly the majority of my boxes had an ingredient or ingredients missing. They seemed to expect it and would graciously give you a couple of quid credit which was supposed to make up for the recipe now being impossible to make. I also had two occasions where my box failed to turn up at all which was pretty frustrating after a long day of work having no food and then having to go back out to do the shopping. This was all down to Yodel and their horrendous service. I asked Gousto several times to use DPD instead but they refused because of cost. It’s a shame really that they care about the profit more than their customers and actually in the long run it would be cheaper and better for business. I’ve gone back to HelloFresh anyway who use DPD and care about customers.