When the mugs arrived, the design was printed considerably smaller than the proofs supplied and the reference image we supplied.
None of the paperwork specified there would be a tolerance percentage in the printing (if there had of been - we would of supplied different artwork).
The attempt at resolving the issue was poor - no offer of a reprint, no partial refund, just a discount on the next order, which based on our experience will not be using you again or recommending to any of our clients.
Hugely disappointing.
6 years ago
Gopromotional Products - Barnsley has a
4.8
average rating
from
3,114
reviews
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