I have been very disappointed with the lack of information regarding delivery status. We had a date abet estimated on on our invoice, never thought to check before hand as the rest of the order had met the date stated. I had to chase for an update and they are very slow to respond. Account Manager on holiday however even when she came back no information and after a number of phone calls still no information of tracking or delivery status. Still haven't heard from her! Apparently that's the aftersales department. So why not transfer me or give me a contact number for that department?? Seems that once they have your order, its cheerio, I'm not interested.