We placed an order on February 24th giving us ample time per the order timeline we were given. I asked repeatedly if there was an updated timeline and received no response. When our orders were shipped the UK order was shipped 4+ days prior to the US order, which does not make any logical sense. We had to scramble to change the shipping address and rush ship our order to the US. We ended up spending a lot of money on a new order from a US vendor that we knew we could receive in time. Very unfortunate experience. If the US order had been shipped when the UK one was, instead of the UK order being done first, we would not have had to worry.