Same as everyone else. Scammers that never send their orders. I paid £100 for some shampoo and other products at the start of March. It’s now May and they have not arrived. They said they would process a refund in 3-10 days and this never arrived in my account. I’m now having to perform a charge back through my bank which could take as long as 3 months. Scammers. Surprised they have not been reported to the police by now as they are very obviously stealing people’s money and never intend to pay it back. All positive reviews on their site are so fake. Would leave 0 stars if I could.