Gooseberry Shop Reviews

4.73 Rating 3,075 Reviews
94% of reviewers recommend Gooseberry Shop
Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
average delivery time
Over a month
on-time delivery
Greater than 6%
accurate and undamaged orders
Greater than 83%
Customer Service
communication channels
Live Chat, Telephone
Featured Review
This review is set as featured by the company.
"Best price I could find, easy to order and make purchase, kept up dated about my order and a prompt delivery."
"Extremely dissapointed , been waiting for a refund for about 2 months , i have to chase them every day but still nothing is sorted. Worst costumer service ever , is not worth the lower prices , for sure"
Helpful Report
"Absolutely dissapointed , honestly the worst costumer service i’ve ever met , i’m trying to get a refund for an order made in july , i’m emailing them everyday for them to tell me it will be sorted shortly / in a couple of days or even in the same day , but no sign of the refund ... if i could give a lower rating , for sure i would"
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"Horrendous service. Never answer the phone and don't notify you of any delays. Product was over 4 weeks late after paying for 1-2 day delivery. I never received the item after all that time so I cancelled and was refunded. Don't waste your time buying here."
4 Helpful Report
"Been using is been out for long time always receive my item prices are great can’t complain"
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"Quick shipping, easy purchase process & nice range of products. Too good :)"
2 Helpful Report
"Item received in time stated, Great Prices"
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"No Problem, Really pleased"
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"Very good service."
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"Good service"
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"Great product, good value, timely delivery :)"
1 Helpful Report
"I did not receive what I ordered. I ordered 4 x 250ml shampoos as this order was for several individuals. I received 1 bottle of 1ltr of shampoo with cello tape keeping the lid on!"
6 Helpful Report
"Delivery took far too long to arrive"
4 Helpful Report
"Good price however would have appreciated updates on delivery delay - had to follow up on it..."
3 Helpful Report
"Ordered products on 23rd Dec. Still not received them so not sure whats going on"
4 Helpful Report
"After two weeks still do not have order, rather a long time to wait on delivery."
4 Helpful Report
"Paid for 2-3 day delivery, did not receive the order until 3 weeks later. Prices are good but in future I’ll pay more and shop elsewhere."
3 Helpful Report
"Delivery was quick would recommend"
1 Helpful Report
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"Quick delivery"
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"Excellent service, the order arrived on time. I would highly recommend."
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Gooseberry Shop is rated 4.73 based on 3,075 reviews