"I had written off the loss of my invested money, an amount of £3,500 that at the time was extremely significant, it was the savings I wanted to use as a deposit on a home for myself and my children after my divorce. I had put the loss behind me and quietly suffered the loss behind me. The RBS were to say the least, very cruel about my situation.
I read your advertisement and decided to ask whether you may be able to help me and I was blow away by your company's immediate action. You listened, were empathetic and positive that you could help me. I was impressed that you kept me informed all the way through the process, even telling what the bank would be likely to do next.
The result was amazing. The outcome twice as good as your own expectation and your fee well deserved. It turns out that I had been sol a very high-risk investment against my expressed wishes. Thank you for giving me the courage to fight for what I had lost."