I can't get access to the license I purchased. Tech support says that I have it installed on a computer somewhere and cannot put it on a different one. I haven't changed computers, and all three of my computers (2 laptops, 1 desktop) give me the error that another computer has the license. Tech support is not helpful. Product was not intuitive when I installed it. I fought with it for a few hours to get it to work, and then went through the same thing a few months later when I tried to use it again. Now I have spent the afternoon only to find that my license is (for whatever reason) unusable. I just downloaded AllwaySync (for free) and hope it will meet my needs.