I have been waiting 4 days since I placed my order despite paying for a 1-2 day delivery service as stated. I have not received shipping confirmation or had any information regarding the delay with my order and received no response to my email query. I eventually managed to get hold of someone on the phone who told me I would receive an email today which there is still no sign of. For my first experience shopping with Goodhood it’s not been a good one. I hope this can be resolved as it’s not the service I expected.
1 Helpful Report
Posted 11 months ago
Hi Annie,

Thank you for both your feedback and ongoing patience.

Please accept our sincere apologies for the delay that you have experienced with your order during the busy Sale period.

I note that your order will arrive with you today, but understand you might have expected this to be shipped on Friday to arrive yesterday. Apologies for the unexpected additional wait.

Thanks and kind regards,

Posted 11 months ago
Goodhood is rated 4.63 based on 1,399 reviews

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