Be ware! Purchased something from their shop but they would only offer me an exchange or credit note rather than a refund when it was returned. At no point was this explained to me when I purchased and if it had been I would have tried the item on in the shop. Apparently there is a notice by the till that informs customers. Didn't inform me though. What's the problem with verbally telling customers prior to buying so that they don't feel like they've been treated unfairly? Feels like a bit of a rip off, especially in comparison to all of the other retailers who don't have this policy.