Service from the shop is usually prompt and the products come with a ‘bomb proof’ no quibble refund policy if they don’t work for you. I know the refund policy works as I have used it more than once. It is actually the refund policy that generally keeps me going back to the Good Life Letter shop, particularly if I want to try out something for the first time. Many of the products on sale are at premium prices, but the ‘get results or a refund policy’ can’t really be free can it? I would whole heartedly recommend the Good Life Letter shop to anyone wanting to try out something for the first time. Don’t be frightened to collect a refund if your purchase doesn’t perform as claimed.