Bad energy. Appalling service over nearly four years finally including a huge random additional quarterly bill of over £2k for small 2 person house after GE had measured consumption and agreed monthly rate. The bill for a quarter came in addition to our monthly debits paid. I complained saying next step would be ombudsman. Bill reduced by £2k to £111! Thanks to the one human, diligent and efficient GE employee who pursued this for us. We moved house and won’t use or recommend Good Energy. It’s not just a shambles it’s a major chronic stressor and a danger to mental health and well-being.