Never use Goldcar or any broker that put you in touch with them. (Argus Cars.)
Goldcar Gran Canaria were blunt and rude and never explained half the information that we needed to know. (We weren't told about the fuel discount with Cespa or where to leave the car as they were closed on our return.)
The Argus Car Hire website advised me to buy insurance for £25, (I knew about the extraordinary insurance premium that Goldcar hard sell to people. so I opted for that.) Goldcar said that this was pointless and I should purchase theirs for €130 or leave a deposit for, wait for it, €1100! (Incidentally, I wouldn't trust these snakes with €1100. Read the other reviews below.)
And it had to be on a credit card which we don't have. We reluctantly paid €130. Then had to pay €100 in case we didn't return the car fully fueled.
So all in all a £65 car hire turned into £65 + £25 + €135 + €100. Plus the car wasn't ready and we had to walk to two different location to pick it up ourselves. (With 6 cases) We had filled all of the documents with arrival times and flight details so it should have been ready.
I swore that I would never use them again last time we used them, unfortunately, brokers due refer you to them and you don't know until you book. Stay away from them (and Argus) at all costs and find another provider. MONEY GRABBING COWBOYS
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