When I got to the airport to pick up my car, the man behind the desk told me I wasnt insured. I had reserved the car through DoYouSpain and had bought an insurance with them. I told this to the man and he said that even so I wasnt insured. I ended up paying 150 euro more, which was more than the original price because the man assured me I wasnt insured. The next days I checked and I did have an insurance already through DoYouSpain. I called them and explained what happened and they said Id been lied to, so Goldcar could sell me an unnecessary and second insurance. After several calls, emails, complaints, Goldcar refuses to give me that money back. Their customer service has been horrible. DONT RENT HERE!!!!!!!!!!!
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