Advokat Jovanka Georgievska 9:48 AM (9 minutes ago) to me 1)nobody comes to give us the car and to check the condition... 2)the car was not ready as we came by the appointment at the airport, and they send us with a shuttle to the another terminal and becouse of this we were late for the New years Eve... 3)they charched me for the car 140 euros online as we booked, and than for the other driver they told me to pay another 154 euros at the desk for insurance, and another 18 euros for some taxs... 4)after we get the car back as they told us,full with gas we left it at the airport... put the key in box... Everything was OK, the car was in perfect condition except that on the floor were left foot steps(which is normal) and 1 napkin that has fall of my pocket... You send me an invoice with additional 150 euros for mayor cleaning!!!! We don't take the vacuuming machine to our traveling, so it's stupid to ask for this kind of cleaning... There were no jusess, icecrem on seats, or whatever that takes the car to a mayor cleaning... The car was clean... You can see at the photos (it's only the floor dirty which is normal, we don't go in the car with socks) you send me... WITH ONLY VACUUMING THE CAR WILL VE CLEAN!!!! It's a disappointing act by the side of the company?!!! I would say you are THIEF'S. From my card is token 150 euros plus, so the car costs me 500 euros😔...FIAT 500 ....500€ for 6days!! and i still wait for answer on my complaint