We picked up the car. It had damages that were not on their sheet. We went to the office to report those.
When we dropped the car off, we were told everything is fine.
A couple of days later I get an email stating the damage I reported was because of me and they deducted over 300 Euros from my deposit.
Going back and forth, they ask for pictures now but since they said everything was ok, I didn't keep the paperwork.
I've been renting cars for over 20 years, this was by far the scammiest and worst experience I have ever experienced. Never again Goldcar for me!
If you decide you want to give it a go: take pictures of everything, don't rely on employees telling you it's all good, make sure you report additional damages and have THEM record them as well, and most importantly: keep your paperwork until you get your deposit back!
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