My daughter ordered the solar lights and she didnt see anywhere to add the gogroopie voucher number however put it into the notes. She was therefore charged £20 over what should have been the price. I contacted them immediately they asked for the voucher number which I emailed immediately although they did say she had failed to add the voucher which is incorrect. It is more than a month later and we still havent had the refurnd despite several emails with somebody covering for the owner when he was on holiday. I await his response again but poor customer service. As another thing although the lights were delivered quite quickly and packaged well they are rubbish really wouldnt have bothered if we had realised they give literally zero light .... would never purchase anything again from this supplier.