I'm coming from a Merchants point of view here, just to warn others off - I was in talks of doing a deal with Go Groupie and midway through, I read up all these reviews (and plenty more on other sites) and was horrified. From what I can see, it is mainly customers complaining that goods haven't been received or have been received faulty, which is the MERCHANTS fault, but Go Groupie clearly doesn't help their customers. When I saw this, I sent the lady (called Sarah) outlining that I was concerned about the reviews, but as a reputable business, my customers would NOT receive faulty goods and all my products would be accounted for at the post office, but could they explain to me what they do to protect their merchants, how they deal with customer enquiries and payment terms, as quite often I have heard of merchant running deals, sending out goods and not getting paid for them. Nothing. Zero. Ziltch. After being almost hounded by them and receiving prompt replies after every email about setting a deal up, as soon as I ask a reasonable question, they go cold. This sends alarm bells ringing, and I would advise anyone of thinking of dealing with them (merchant or customer) to think better of it.