Very disappointed! Paid £155 for a Snowdonia weekend away. Booked and paid for in August, when I rang to confirm the booking two weeks ago, was told by the hotel that they were owed thousands by the company and had therefore had to cancel bookings made through GoGroupie. The man we spoke to advised us that the company had known and had advised the hotel that they (GoGroupie) would let purchasers of the voucher deal know. They didn't, and from what I can tell, they haven't refunded either!
I have emailed customer services to be told by Chantelle that it's being looked into, I've heard nothing since. The customer service numbers are just ringing out. This is obviously a sham company who just want to take your money and not give you the goods you ordered in good faith. Very poor service and non existent customer service! In the time it's taken to type this the phone number to customer services has been ringing out!
7 years ago
GoGroopie has a
2.6
average rating
from
2,680
reviews
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