I ordered a shark blanket on 10th October, despite repeatedly ringing (on occasions they would answer, although not very often) I was told the order had been delayed, then more were being sent out and to be patient, the last time I was told they had switched surplier and I would receive the item within a few days, that was well over a week ago!!!! I tried emailing THEY NEVER RESPOND!!!!!!!!!!! This company has shocking customer service and I would NEVER buy from them again, I now want my money back, BUT CANT GET HOLD OF THEM!!!!!!! DO NOT BUY FROM THIS COMPANY!!!!!!