I booked a repair through Go Assist for my Neff fitted cooker, I paid upfront the sum of £89.00. Their technician did absolutely nothing to the cooker and told me he would go away order the relevant parts and return within approximately 5 days to carry out the repair. I phoned Go Assist because I had not been contacted regarding this repair and was then told that the technician had said my cooker was unrepairable. He spent no more than 10 minutes at my home photographing my cooker and nothing else. This is a complete Rip Off I now have no working cooker and £89 less in my bank account.