Not to be trusted. Intentionally mislead consumers that they also signed up for £7.95 a month subscription to a different company handling equipment insurance, incidentally, located at the same address (so companies linked and probably are one and the same). Took me a number of hours to lodge dispute with credit card company about unauthorised transaction. Sent mail confirmation attempting to claim payment for a second time with absolutely no references on it regarding original order. Go Assist actually had the audacity to phone and enquire why I hadn't completed my order, which, incidentally, they has already taken payment for. Confusing and untrustworthy way of setting out a web site which in my opinion, sets out to deliberately confuse and defraud.