AVOID !!!! The company unexpectedly demanded an additional £250 beyond the agreed initial price just before commencing the installation of the new boiler, despite our prior agreement and provision of detailed images of the existing pipe system. Following the installation, we encountered immediate issues with water pressure, and our kitchen remained without heating for a month due to a faulty valve installation. Throughout this ordeal, the company's engineers repeatedly postponed scheduled visits to rectify the issues, resulting in financial loss for me due to missed workdays set aside for their repairs. It took an entire month for them to address the boiler and heating problems, during which time all interactions with their staff were marked by rudeness and indifference. The stress inflicted upon both myself and my husband by this experience is beyond description.