Was supposed to have boiler fitted on 18th December only to be told that day was taken next date was 22nd December was told engineer for that date at 10.00am would now not come because of personal circumstances. Next available date was 6th jan. Two engineers turned up and two days later yes I have a boiler and heating but now no gas to gas cooker. Spent two days trying to get some one out either numerous phone calls but to no avail. On top of that the engineers have made a complete mess with pipe work to the boiler. Luckily it is in the downstairs toilet but have had to get a decorator in to try and make it look nice which has cost another £500. Although the pipe work is horrific. I personally would not use this company again. Yes the people at the end of the phone are courteous but never keep you posted.