I've been booked in for repair, receive confirmation, however, the email didn't reach to the service team which in Bristol, the engineer didn't turn up for my customer and I need to sort out myself to contact bristol team and rearrange Two different customer service members didn't give me an answer about why they didn't receive email, and what's is going on with the appointment. Put me in a complicated situation, as i need to let my customer know and back and forward to contact your team and bristol team as well Not impress at all. Really not happy with your service.